User Guide: Granting Access to Your Google Merchant Account

Welcome to the user guide for granting access to your Google Merchant account. This document is designed specifically for business owners who wish to manage access for team members or third-party service providers effectively.

Table of Contents

1. Introduction
2. Prerequisites
3. Steps to Grant Access
   • Step 1: Sign in to Your Google Merchant Account
   • Step 2: Navigate to Users
   • Step 3: Add a New User
   • Step 4: Set User Permissions
   • Step 5: Send Invitation
4. Managing User Access
5. Frequently Asked Questions (FAQs)
6. Support and Resources

1. Introduction

Google Merchant Center is a vital tool for managing your product listings on Google Shopping and other Google services. Granting access to trusted team members or partners can enhance collaboration and streamline operations.

2. Prerequisites

• Ensure you have administrative access to your Google Merchant account.
• Have the email addresses of the users you want to add.
• Decide on the level of access each user needs (Admin, Standard, or Read-only).

3. Steps to Grant Access

Step 1: Sign in to Your Google Merchant Account

1. Open your preferred web browser.
2. Go to Google Merchant Center.
3. Click on “Sign In” at the top right corner.
4. Enter your Google account credentials associated with your Merchant Center.

Step 2: Navigate to Users

1. Once logged in, locate the gear icon (⚙️) in the top right corner.
2. Click on it, then select “Account access” from the dropdown menu.

Step 3: Add a New User

1. In the Account access section, you’ll see a list of current users.
2. Click on the blue “+” button labeled “Add user” located at the top right corner of the page.

Step 4: Set User Permissions

1. You will be prompted to enter the new user’s email address.
2. After entering their email, select their permission level:
   • Standard: Access to most features without user management capabilities.
   • Admin: Full access, including managing users and settings.
   • Read-only: View products and performance data but cannot make any changes.
3. After selecting the appropriate permissions, click “Invite.”

Step 5: Send Invitation

Once you click “Invite,” an invitation email will be sent automatically to the specified email address.

The invited user must accept this invitation within seven days; otherwise, they will need you to resend it.

4. Managing User Access

To manage existing users:

1. Return to the “Account access” section as described in Steps 1 and 2.
2. Here, you can view all current users along with their permission levels.
3. To edit a user’s permissions, click on their name and adjust their settings as needed.
4. If you wish to remove a user entirely, click on the trash can icon next to their name.

Note: Only Admins can modify user permissions or remove users.

5. Frequently Asked Questions (FAQs)

Q: What if I don’t see the option to add users?

A: Ensure that you are signed in with an Admin account; only Admins have permission to manage users.

Q: Can I revoke permissions immediately?

A: Yes! You can change permissions or remove users at any time by following the management steps outlined above.

Q: How long does it take for a new user’s permissions to take effect?

A: The new user’s permissions are effective immediately upon accepting their invitation.

Q: Can I grant temporary access?

A: While there is no built-in feature for temporary access, you can manually revoke access once it’s no longer needed.

6. Support and Resources

If you encounter issues during this process or have further questions:

• Visit Google Merchant Center Help.
• For direct support, contact Google support through your Merchant Centre dashboard.

Thank you for using this guide! By following these steps, you’ll ensure that your Google Merchant account remains secure while allowing necessary access for collaboration and growth in your business operations.